Privacy Policy

Last Updated: January 13, 2025

Introduction

Welcome to We Got It ("Platform," "we," "our," or "us"). We Got It is a marketplace and discovery platform connecting local businesses, creators, and customers. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services.

By accessing or using We Got It, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree with these terms, please do not access or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (name, email address, password)
  • Create a business or creator profile (business name, description, location, contact information)
  • Upload content (images, product descriptions, blog posts)
  • Contact us or submit feedback
  • Subscribe to our newsletter or marketing communications

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Operating system information

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Types of cookies we use:

  • Essential Cookies: Required for authentication and platform functionality
  • Analytics Cookies: Help us understand how you use the platform (e.g., Google Analytics)
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality.

2. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our platform
  • Account Management: To create and manage your account
  • Communication: To send updates, newsletters, and respond to inquiries
  • Personalization: To customize your experience and show relevant content
  • Analytics: To analyze usage patterns and improve our services
  • Security: To detect, prevent, and address technical issues and fraud
  • Legal Compliance: To comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Public Profiles: Business and creator profiles are publicly accessible
  • Service Providers: With third-party vendors who assist in operating our platform (e.g., hosting, analytics, email services, image hosting via Cloudinary)
  • Payment Processors: If we introduce payment features, transaction data will be shared with payment processors (e.g., Stripe, PayPal) subject to their privacy policies
  • Legal Requirements: When required by law, legal process, or to protect our rights, users, or public safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

3.1 User-Generated Content Ownership

You retain ownership of all content you post on We Got It (including business listings, product descriptions, images, and reviews). By posting content, you grant us a license to display, distribute, and promote that content on our platform. See our Terms of Service for complete details on content licensing.

3.2 Marketplace Disclaimer

We Got It is a platform that connects businesses and customers. We are not responsible for the accuracy, quality, or legality of user-generated content, business listings, or transactions between users and businesses. Users interact with businesses at their own risk. We encourage users to exercise caution and judgment when engaging with third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure authentication mechanisms (JWT tokens)
  • Regular security audits and updates
  • Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a machine-readable format
  • Object to Processing: Object to certain uses of your information
  • Withdraw Consent: Withdraw previously given consent where processing is based on consent
  • Non-Discrimination: You will not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at mail@wegotit.app. We will respond to your request within the timeframes required by applicable law.

Note: Certain rights may be limited by applicable laws or business requirements. For example, we may retain certain information for legal compliance, fraud prevention, or dispute resolution even after you request deletion.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

7. Children's Privacy

We Got It is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete the information.

8. Third-Party Links and Services

Our platform may contain links to third-party websites, services, or integrations (e.g., social media platforms, external business websites). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Third-Party Services We Use:

  • Cloudinary (image hosting and optimization)
  • Google Maps (location services)
  • Social media platforms (Facebook, Instagram)

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

9.1 Your CCPA Rights

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, disclose, and sell
  • Right to Delete: Request deletion of your personal information (subject to certain exceptions)
  • Right to Opt-Out: Opt-out of the sale or sharing of personal information
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Limit: Limit the use and disclosure of sensitive personal information
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your CCPA rights

9.2 Important CCPA Disclosures

We do NOT sell your personal information. We do not and will not sell your data to third parties for monetary compensation.

Categories of personal information collected:

  • Identifiers (name, email, IP address)
  • Commercial information (business listings, product information)
  • Internet activity (browsing history on our platform, interactions)
  • Geolocation data (approximate location based on IP address)
  • Professional information (business details, if applicable)

To exercise your CCPA rights, contact us at mail@wegotit.app with "CCPA Request" in the subject line. We will verify your identity and respond within 45 days.

10. International Users and GDPR Compliance

10.1 International Data Transfers

We Got It is based in the United States. If you access our platform from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries. By using our services, you consent to the transfer of your information to the U.S. and other countries that may have different data protection laws than your country of residence.

10.2 European Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

  • Lawful Basis for Processing: We process your data based on consent, contractual necessity, legal obligations, or legitimate interests
  • Data Protection Officer: You may contact our privacy team at mail@wegotit.app
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority
  • Data Retention: We retain data only as long as necessary for the purposes stated in this policy

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We Got It

Part of Pluto Mechanisms

Email: mail@wegotit.app

Acknowledgment: By using We Got It, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.